Couldnt Pair With Charge 3 Check Your Settings and Trey Again
Does the Fitbit app on your mobile device keep saying it'south looking for your Fitbit device? Is your Fitbit stuck on searching" while you're trying to pair it with your lookout man? Or perhaps you are seeing "no device institute"?
No need to worry. At that place are plenty of solutions for these issues with some of them being very simple. All you have to do is follow our instructions and, hopefully, everything is going to turn out fine.
So, without whatever further ado, let us get right into it!
Quick checklist
Earlier troubleshooting for device not constitute or looking for errors in the Fitbit app, try the following tips
- Update the Fitbit app to its latest version
- Update the operating system of your mobile device so it is as well up to date
- For Apple tree devices, go toSettings > Full general > Software Update
- For Android devices, go to Settings > About Telephone orAbout Device > Android Version
- For Android devices, brand sure you permit the Fitbit app to run in the background
- If your Fitbit connects to multiple devices in your household (like a telephone and a tablet or if you have two phones–one business and one personal,) endeavour turning off those other devices (or disable Bluetooth on them) and then run across if your Fitbit device shows up
- Temporarily disconnect any other Bluetooth devices from your mobile phone, tablet, or estimator and check that your Fitbit device is connected via Bluetooth
- Check that there are no other Bluetooth devices that may interfere with your Fitbit's BT connexion to your mobile device
- You can also endeavour toggling or turning Bluetooth off, wait a few seconds, and toggle it back on to refresh the BT connectedness to your Fitbit device
- Attempt forgetting your Fitbit's Bluetooth connection from your mobile phone/tablet and then rescan bachelor Bluetooth devices and connect over again to your Fitbit
- Charge your Fitbit to at to the lowest degree l% total capacity or more than
- Make sure you place your Fitbit in close proximity to the phone, tablet, or computer that you use with the Fitbit app–we're talking inches, not feet from each other!
- Force quit the Fitbit app, and so reopen it and attempt once again
- Try using the Fitbit app on a different phone, tablet, or Windows 10 computer or use Fitbit Connect for Macs and older Windows PCs
Related reading
- Forget 10,000 steps a day! How to utilize Fitbit active zone minutes and why they thing
- Need to restart or reset your Fitbit device? Learn the steps
- How do I turn off and shut downwards my Fitbit?
- Is your Fitbit not receiving texts or notifications? Let's prepare it!
- Fitbit Versa not syncing? What to practice when your Fitbit won't sync
- Fitbit Versa not charging? What to do if your Fitbit won't charge
one: Endeavour rebooting your telephone or restarting the Fitbit device
One of the most common fixes when a Fitbit is stuck on searching or looking is the good old method of, "Have you tried turning it off and on?" approach. All you have to practice is perform a reboot and promise that it solves the trouble.
The exact process is slightly unlike from phone to phone depending on the Bone, its version, and, if you are using an Android device, your OS skin too (One UI, MIUI, etc).
How to reboot almost smartphones or tablets
- Hold downwardly the power button or perform the restart process for your device
- For iPhones, go to Settings > General > Shutdown
- Select "Restart," "Reboot," or "slide to power off"
- Wait until your phone boots over again or manually power your device back on by pressing the power button
- Cheque if the Fitbit app finds your Fitbit device. If not, endeavour restarting your Fitbit itself or try pairing your Fitbit device again to the app
How to restart your Fitbit device
Unfortunately, at that place is no ane manner to restart all Fitbit models. Beneath are instructions for the most popular models. For detailed instructions, meet this articleNeed to restart or reset your Fitbit device? Acquire the steps
- For Fitbit Sense, Versa three, 2, and Light, press and concord the button for ten seconds until y'all encounter the Fitbit logo on the screen and then release the push button
- For Fitbit Versa (original) and Fitbit Ionic, press and concord the back and bottom buttons until you meet the Fitbit logo on the screen, so release
- For Fitbit Inspire, Charge, and Ace 2
- Charge your Fitbit and continue it charging
- Press and hold the push button or buttons on your tracker for 5 seconds (Accuse ii, Inspire Series & Ace 2) or 8 seconds (Charge 3 and four), then release
- Wait for the smiley icon or Fitbit logo and for your Fitbit to vibrate, then it automatically boots upwardly
Why restart?
The main reason restarting and rebooting your Fitbit or your mobile device oftentimes works is that software is complicated. There are lots of things that can become incorrect in a unmarried session and rebooting starts every single app forth with every single piece of the operating system from nix. That is why it ofttimes fixes sure bugs.
Listen you, this is not the aforementioned as performing forced restart or factory reset – which is something that nosotros are going to exist mentioning as a last resort. Then, more than on that afterward.
2: Check Bluetooth settings and brand certain your Fitbit is not paired with another device
If y'all just got a new phone and the sentry refuses to pair with information technology or you accept many different mobile devices (or computers) in your household, there is a good hazard that you just forgot to unpair it with the one-time device.
With Fitbits, you can't pair with 2 devices at the same time if you prepare-up notifications to sync to your Fitbit device.
When you push button notifications from your mobile device to your Fitbit for things like calls, texts, calendar, and app notifications, you create a bond between that Fitbit device and that mobile telephone or tablet. Fitbit devices tin only be bonded to i mobile device.
In this case, y'all'll accept to get dorsum to your old telephone and unpair the Fitbit from its Bluetooth Settings before trying to pair information technology again with the new phone. And that may fix your Fitbit that's stuck on searching.
Again, the exact steps that you'll have to follow differ from smartphone to smartphone depending on the OS, its version, and its pare. But, by and large, all you lot take to do is detect the Bluetooth settings, then find the paired Fitbit smartwatch, and delete it.
How to remove a Bluetooth device on Android 10, get to:
- Go to Settings > Continued devices > Meet all
- Find your Fitbit tracker or smartwatch (usually named past model i.east. Versa, Sense, or Inspire)
- Click on the gear icon next to it
- Then tap "Forget"
Does your Android device wait unlike than these instructions?
When information technology comes to Android devices, each manufacturer has a different Android peel (MIUI, EMUI, One UI, Oxygen Os, etc).
Plus, there are often a different set of steps depending on your device'south Android operating organisation version.
So, the exact process to Forget a Bluetooth device like your Fitbit can differ even from ane Android phone to another.
At the end of the 24-hour interval, discover your Fitbit device in your Android'southward Bluetooth settings and then choose to Forget it!
How to remove a Bluetooth device on the iPhone, just head to:
- Get to Settings > Bluetooth
- Nether "My Devices," tap on the "i" info icon next to your Fitbit
- Select "Forget This Device"
After you are done forgetting the Fitbit, attempt pairing it to your current phone–hopefully, this time information technology works!
3: Do a total reinstall of the Fitbit App
Sometimes, it's not your phone or the Fitbit device that has an issue–information technology just might be the Fitbit app itself.
In that instance, the easiest style to solve that problem is past reinstalling the Fitbit app.
When y'all remove the Fitbit app from your phone, tablet, or computer, you remove everything contained within the app and its underlying operating lawmaking.
Since Fitbit stores your account'southward data on its ain servers, reinstalling the app won't delete any of your Fitbit history from your account.
Again, the exact process is unfortunately slightly different depending on your smartphone.
Then, to fully reinstall the Fitbit app on Android x:
- Go to Settings > Apps & notifications and tap Apps or See all apps
- Find Fitbit and tap on it
- Select Storage & cache
- Then tap bothClear enshroud and Clear storage
- Next, choose to uninstall the app
- Once that's done, do a fresh install of the Fitbit app from Google Play
- Open the Fitbit app
- Make sure Fitbit tin can utilize Bluetooth to pair and sync
- Sign in with your Fitbit account credentials and await for the app to refresh your account history and connect to your Fitbit device
How to fully reinstall the Fitbit app on an iPhone
- Locate the Fitbit app on your iPhone and printing and hold it until the quick action menu appears
- Cull Remove App
- From the on-screen options, select Delete App
- Confirm y'all want to delete the app from your device
- Once uninstalled, open the App Store and install information technology again
- Open the Fitbit app
- Allow Fitbit to use Bluetooth to sync
- Sign in with your Fitbit account credentials and wait for the app to refresh your account history and connect to your Fitbit device
4: Fitbit stuck on searching or looking? Try performing a Factory Reset on the Fitbit
In that location is a chance that the problem doesn't have annihilation to do with your app or the phone itself. Mayhap there's something wrong with the Fitbit tracker or watch.
In that case, nosotros can only hope that restoring it to its factory settings is going to assistance. So, to perform a factory reset on a Fitbit spotter:
- On your device, go to Settings > Well-nigh(for some devices, information technology's just Settings)
- Choose Factory Reset or Clear User Data
If you lot own a Fitbit watch from the Inspire series, you may see the Clear User Data option straight from the settings app.
Once that'south washed, you can try pairing your Fitbit smartwatch with the telephone again. Preferably after you've already made a clean wipe and install of the Fitbit app.
If needed, reset your mobile device
And if resetting your Fitbit device doesn't work either, the only thing that remains is to factory reset your phone likewise.
Attending! This is going to wipe everything from your smartphone. Make sure yous make some backups of of import files on the deject or on a computer and then that you'll be able to get them dorsum after the factory reset.
How to Mill Reset Android ten
To factory reset an Android 10 device:
- Identify your Android device on its charger
- Backup your device first via your preferred method
- Settings > System > Reset options
- Erase all data (factory reset)
- Erase all data
How to Factory Reset iPhone Devices
- Place your iPhone, iPad, or iPod on its charger
- Fill-in your device offset via iCloud, iTunes, or Finder
- Settings > General > Reset
- Tap the option to Erase all content and settings
- Confirm your identity with the password if you lot take to
- Wait until the mill reset finishes and the phone boots upwardly again
- Then gear up upward everything and endeavour pairing the watch again
Again, do non forget that this is going to wipe everything off your phone.
If you lot don't have backups, you lot are never seeing any of your files again.
Also, make certain that there is enough bombardment charge for this procedure to finish.
If yous run out of battery midway through a mill reset or software update you may end up bricking the phone.
Worst instance scenario, you could try using a data recovery program in case something goes wrong. But you lot are doing all this at your own run a risk.
five: Create or apply a unlike Fitbit account
Some Fitbit users discovered the problem was somehow tied to their Fitbit business relationship!
When they created an entirely new account or used a family member's Fitbit credentials instead, their Fitbits were able to connect to the app and the mobile device successfully.
If you lot become this route, all your Fitbit data, history, awards, and milestones to engagement remain tied to your old business relationship and do not transfer over to a new account. And so it is similar starting fresh!
6: Attain out to Fitbit Aid and Back up
If you've tried everything to no avail, we are sorry to say that you may be dealing with a faulty Fitbit sentry or possibly even a smartphone.
Try pairing the watch with another device or the phone with some other Bluetooth device. And if the lookout refuses to pair to whatsoever device at all, at that place is a proficient take a chance that you but got a faulty product. It happens to the best of u.s..
In that example, all yous tin do is contact Fitbit's support and ask for a return or refund if applicable.
And in case you lot are exploring a new Fitbit tracker, Check out the new Sense or Fitbit Versa three which are full of new health monitoring and action tracking features.
Or the cheaper Fitbit Versa 3 Offering vi+ days of bombardment life!
Wrapping upwards
If you are stuck in a state of affairs where your Fitbit is stuck on searching, looking, or is showing the "Device not found" fault, these are all the solutions that have worked for other people who experienced the same problem.
And, again, in case that nothing worked, there is a risk that your Fitbit sentinel is only faulty and there's nothing you lot can exercise to fix it on your own. In that case, the best grade of activity is to contact Fitbit.
If your Fitbit is under warranty, Fitbit should replace or repair your device at no cost to you.
If y'all accept any questions, experience free to let us know about them in the comments section downwardly below. Also, in example you liked this commodity, feel complimentary to follow us on social media by using the social media buttons below this article!
Last update on 2022-03-15 / Affiliate links / Images from Amazon Product Advertising API
Source: https://www.myhealthyapple.com/fitbit-stuck-on-looking-searching-or-device-not-found-here-is-how-to-fix-it/
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